This accessibility statement applies to

This website is run by Wirral Council. We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • change colours, contrast levels and fonts
  • zoom in up to 300% without the text spilling off the screen
  • navigate most of the website using just a keyboard
  • navigate most of the website using speech recognition software
  • listen to most of the website using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver)

We’ve also made the website text as simple as possible to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

How accessible this website is:

  • On the home page, you can adjust the line height to make reading easier.
  • On the homepage, you can navigate down the page using the tab key, though some boxes display a white outline which is not clear on smaller displays.
  • All images include Alt text
  • The font colours used have a ratio of 4.5:1, including the Light Blue on White (4.51:1) Dark Blue on White (15.61:1), and Purple on White (8.8:1)
  • Some of the graphics used by the government as part of the Get Boosted Now campaign do not have screen readable text; we have requested revisions to these assets to be made available.

 Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

  • email:

We’ll consider your request and get back to you in 28 days.

Reporting accessibility problems with this website

If you find any problems not listed on this page or think we’re not meeting accessibility requirements, email . Our web team will look into the problem and get back to you.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you have reported the problem to us and you are not happy with how we have responded contact the Equality Advisory and Support Service (EASS) .

Technical information about this website’s accessibility

Wirral Council is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018.

Compliance status

This website is partially compliant with the Web Content Accessibility Guidelines version 2.1 AA standard, due to the non-compliances and exemptions listed below.

Non-accessible content

The elements listed below are not accessible and do not comply with the accessibility regulations.

Promotional boxes on the home page are navigable using the keyboard, but the outline displayed for these is not of a suitably high contrast level.

What we’re doing to improve accessibility

We are working with our development team to adjust the colour of the aforementioned borders, to ensure they meet WCAG 2.1 AA contrast levels (4.5:1)

There are over 20 different suppliers who provide services different parts of the Wirral Government website; this accesibility statement is solely for the purpose of Keep Wirral Well ( Other sites within the Wirral website ecosystem are ‘skinned’ to look the rest of the website. Some of them these systems are not completely accessible. We are working with our all of our suppliers to fix any problems that have been identified.

Preparation of this accessibility statement

This statement was prepared on 14 December 2021.